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Buying from me
Although I always have some knitwear in stock, I usually make to order which means that I can make small changes to suit you at no extra cost. I aim to have your order posted out to you within three weeks, but if there's to be any delay (e.g. autumn/Christmas) I will let you know immediately I receive your order.
Returns Policy
You have 14 days, from receipt, to notify the seller if you wish to cancel your order or exchange an item.
Please note: Unless faulty, the following types of items are non-refundable: items that are personalised, bespoke or made-to-order to your specific requirements; personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken.
Read the Folksy Returns Policy.
