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Buying from me
I usually post my items, which are all ready made, within 1 to 3 business days.
I will contact you with details of the tracking number, but don't normally contact my customers more than twice.
If you would like a custom order, please feel free to message me.
Returns Policy
You have 14 days, from receipt, to notify the seller if you wish to cancel your order or exchange an item.
Please note: Unless faulty, the following types of items are non-refundable: items that are personalised, bespoke or made-to-order to your specific requirements; personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken.
Read the Folksy Returns Policy.