Ruby Red Crystal Gold Neckl...
LynnsGemCreations£44.00
“Crystal Jewellery and Cards designed and completely handmade with love by myself. ”
I Lynn Whitehouse am the data-controller of your personal information as it relates to my shop.
When you place an order from me, I will receive your name, delivery address and email address from Folksy. I will only use these details to process and deliver your order, or deal with any queries you have related to that order. If you send me a message using the contact button on Folksy, I will receive your username and email address.
The only circumstances in which I will share your data are in processing your order or complying with the law. I will never use or pass on your information to third parties for marketing purposes or any other purpose, other than the circumstances listed below, or add you to any mailing list without your explicit consent. The circumstances in which I may share your data are:
• With Folksy to comply with my obligations.
• With delivery companies to fulfil your order.
• To comply with legal or tax obligations.
I will only retain your details for as long as necessary in order to process the transaction and I will securely store any data collected during that period. I retain personal data related to orders or customer queries for six years. After this time I will delete your data from my records.
You have the right to know what personal data I hold about you, and to ask for that data to be changed or deleted. You also have the right to complain to the ICO if you believe there is a problem with the way I handle your data.
If you have any concerns about your personal data, please contact support@folksy.co.uk.
In addition to my own privacy policy, if you pay for your order with Paypal, your data will be protected by PayPal's privacy policy.
If you pay directly by card on Folksy, your personal data is protected by Stripe's Privacy Policy, which you can read here.
You can read Folksy's privacy policy here.
All items of Jewelry and Cards are handmade by me with love and care. All items come very carefully packaged, some in a gift bag some in a gift box depending on the item and the cost.
Processing times are usually 1-3 days.
Shipping in the UK is free and international I will send tracked.
You have 14 days, from receipt, to notify the seller if you wish to cancel your order or exchange an item.
Please note: Unless faulty, the following types of items are non-refundable: items that are personalised, bespoke or made-to-order to your specific requirements; personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken.
Further conditions of return
I request that all items are returned in their original LynnsGemCreations packaging and in the condition in which they were received.
***I strongly advise all customers to check their purchase thoroughly upon delivery before removing any attached tags or discarding packaging.... Jewellery with tags removed will not be refunded!
We cannot accept returned items that have been 'worn or used'. I do not accept returns on earrings for health reasons.
***Please make sure that on the package you 'mark it as a return', i will not be responsible for customs charges for a returned item.
***Also any costs incurred by Lynnsgemcreations for the parcel being returned from international buyers due to non delivery/collection will be deducted from the refund.