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Buying from me
All items of Jewellery are handmade by me, using the finest quality components. All items come in a gift bag or a gift box.
For more of my items, please see LynnsGemCreations.com
Shipping
UK: Royal Mail 48 hr tracked (arrives within two business days)
International: Royal Mail tracked. (arrives within 7 - 12 business days)
US buyers - we now send DDP, so no tarrifs, no extra cost on arrival to your country
Returns Policy
You have 14 days, from receipt, to notify the seller if you wish to cancel your order or exchange an item.
Please note: Unless faulty, the following types of items are non-refundable: items that are personalised, bespoke or made-to-order to your specific requirements; personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken.
Further conditions of return
I request that all items are returned in their original LynnsGemCreations packaging and in the condition in which they were received.
*** I advise all customers to make sure they are happy with their purchase before removing any attached tags or discarding packaging.... Any jewellery with attached tags removed will not be refunded.
We cannot accept returned items that have been 'worn or used'. I do not accept returns on earrings for health reasons.
***Please make sure that on the package you 'mark it as a return', i cannot be responsible for customs charges for a returned item.
***Also any costs incurred by Lynnsgemcreations for the parcel being returned from international buyers due to non delivery/collection will be deducted from the refund.
Read the Folksy Returns Policy.