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Buying from me
All items of Jewelry and Cards are handmade by me with love and care. All items come very carefully packaged, some in a gift bag some in a gift box depending on the item and the cost.
Processing times are usually 1-3 days.
Shipping in the UK is free and international I will send tracked.
Returns Policy
You have 14 days, from receipt, to notify the seller if you wish to cancel your order or exchange an item.
Please note: Unless faulty, the following types of items are non-refundable: items that are personalised, bespoke or made-to-order to your specific requirements; personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken.
Further conditions of return
I request that all items are returned in their original LynnsGemCreations packaging and in the condition in which they were received.
***I strongly advise all customers to check their purchase thoroughly upon delivery before removing any attached tags or discarding packaging.... Jewellery with tags removed will not be refunded!
We cannot accept returned items that have been 'worn or used'. I do not accept returns on earrings for health reasons.
***Please make sure that on the package you 'mark it as a return', i will not be responsible for customs charges for a returned item.
***Also any costs incurred by Lynnsgemcreations for the parcel being returned from international buyers due to non delivery/collection will be deducted from the refund.
Read the Folksy Returns Policy.