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Buying from me
If required I'm happy to make you a customised item - turnaround on these is usually between 6 & 8 weeks.
For items purchased from my shop I aim to pack and post within 24 hours. If purchasing over the weekend I will post out to you on Monday. If there is any delay I will contact you right away and let you know.
My customers are my top priority.
Returns Policy
You have 14 days, from receipt, to notify the seller if you wish to cancel your order or exchange an item.
Please note: Unless faulty, the following types of items are non-refundable: items that are personalised, bespoke or made-to-order to your specific requirements; personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken.
Read the Folksy Returns Policy.
