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Returns Policy
You have 14 days, from receipt, to notify the seller if you wish to cancel your order or exchange an item.
Please note: Unless faulty, the following types of items are non-refundable: items that are personalised, bespoke or made-to-order to your specific requirements; personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken.
Read the Folksy Returns Policy.
My whole shopping experience with From the Gatehouse has been excellent.
The quality of materials used are superb and attention to detail is of a very high standard. Thank you.
You are a definite favourite of mine on Folksy, especially with Christmas approaching. X