“Cute art to make your walls happy.”
I Chep am the data-controller of your personal information as it relates to my shop.
When you place an order from me, I will receive your name, delivery address and email address from Folksy. I will only use these details to process and deliver your order, or deal with any queries you have related to that order. If you send me a message using the contact button on Folksy, I will receive your username and email address.
The only circumstances in which I will share your data are in processing your order or complying with the law. I will never use or pass on your information to third parties for marketing purposes or any other purpose, other than the circumstances listed below, or add you to any mailing list without your explicit consent. The circumstances in which I may share your data are:
• With Folksy to comply with my obligations.
• With delivery companies to fulfil your order.
• To comply with legal or tax obligations.
I will only retain your details for as long as necessary in order to process the transaction and I will securely store any data collected during that period. I retain personal data related to orders or customer queries for six years. After this time I will delete your data from my records.
You have the right to know what personal data I hold about you, and to ask for that data to be changed or deleted. You also have the right to complain to the ICO if you believe there is a problem with the way I handle your data.
If you have any concerns about your personal data, please contact support@folksy.co.uk.
In addition to my own privacy policy, if you pay for your order with Paypal, your data will be protected by PayPal's privacy policy.
If you pay directly by card on Folksy, your personal data is protected by Stripe's Privacy Policy, which you can read here.
You can read Folksy's privacy policy here.
http://instagram.com/artbychep
Hi :) I'm Chep. I love creating colourful, fun, surreal and whimsical pieces of art. My favourite mediums are wood, acrylic, watercolours and illustrations.
You have 14 days, from receipt, to notify the seller if you wish to cancel your order or exchange an item.
Please note: Unless faulty, the following types of items are non-refundable: items that are personalised, bespoke or made-to-order to your specific requirements; personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken.
If items are lost by the postal services we will work together to get to the bottom of it. I ALWAYS keep a receipt & record of the item leaving here. I dread this scenario as I work so hard on my artwork I'd hate for it to get lost. However once it leaves here it's in the hands of the postal people & I can provide copies of receipts. If you required a tracked service let me know & I will let you know the price.
To be issued with a refund or exchange you would need to return the item postmarked within 7 days. Goods being returned by the buyer must be in the original condition. If you wish for an exchange as long as the items are in stock that's fine, out of stock items would receive a refund. Refunds would be minus the shipping charges & shipping for items sent back would need to be covered by the buyer.
