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Buying from me
~ UK customers should expect to receive their items within a week of purchasing.
~ International orders, please allow up to 6 weeks for your item(s) to arrive, please note they maybe customs fees to pay, this is the buyers responsibility.
~ If buyers wish to return items this will be at their own expense, unless the product is faulty or damaged. All returns must be posted within 14 days of purchase.
~ Most orders will be fulfilled and posted within 1-3 Business days.
Returns Policy
You have 14 days, from receipt, to notify the seller if you wish to cancel your order or exchange an item.
Please note: Unless faulty, the following types of items are non-refundable: items that are personalised, bespoke or made-to-order to your specific requirements; personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken.
Read the Folksy Returns Policy.
