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Buying from me
Pre-made items will dispatch within 2-3 working days,
Custom orders dispatch will be based on the order, but will be discussed or listed prior to ordering.
Standard shipping is 3-5 working days, with the option to upgrade to next day at an additional cost!
Returns Policy
You have 14 days, from receipt, to notify the seller if you wish to cancel your order or exchange an item.
Please note: Unless faulty, the following types of items are non-refundable: items that are personalised, bespoke or made-to-order to your specific requirements; personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken.
Read the Folksy Returns Policy.