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Buying from me

All of our items are created by myself and my daughter. We package and ship items within 3 days using royal mail first class signed for. We send items monday - friday. Due to new rules, we do not sell to Ireland or the EU.

Returns Policy

You have 14 days, from receipt, to notify the seller if you wish to cancel your order or exchange an item.

Please note: Unless faulty, the following types of items are non-refundable: items that are personalised, bespoke or made-to-order to your specific requirements; personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken.

Read the Folksy Returns Policy.