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Buying from me

We are a proud member of The Guild of Craft Soap and Toiletry Makers, which means that we have presented evidence that our products have been safety assessed and meet legal requirements.

Returns Policy

You have 14 days, from receipt, to notify the seller if you wish to cancel your order or exchange an item.

Please note: Unless faulty, the following types of items are non-refundable: items that are personalised, bespoke or made-to-order to your specific requirements; personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken.

Due to hygiene issues products should be unused.

Read the Folksy Returns Policy.