“Beautiful Greetings Cards and Art Prints, printed here in the UK”
I Katie Clement am the data-controller of your personal information as it relates to my shop.
When you place an order from me, I will receive your name, delivery address and email address from Folksy. I will only use these details to process and deliver your order, or deal with any queries you have related to that order. If you send me a message using the contact button on Folksy, I will receive your username and email address.
The only circumstances in which I will share your data are in processing your order or complying with the law. I will never use or pass on your information to third parties for marketing purposes or any other purpose, other than the circumstances listed below, or add you to any mailing list without your explicit consent. The circumstances in which I may share your data are:
• With Folksy to comply with my obligations.
• With delivery companies to fulfil your order.
• To comply with legal or tax obligations.
I will only retain your details for as long as necessary in order to process the transaction and I will securely store any data collected during that period. I retain personal data related to orders or customer queries for six years. After this time I will delete your data from my records.
You have the right to know what personal data I hold about you, and to ask for that data to be changed or deleted. You also have the right to complain to the ICO if you believe there is a problem with the way I handle your data.
If you have any concerns about your personal data, please contact support@folksy.co.uk.
In addition to my own privacy policy, if you pay for your order with Paypal, your data will be protected by PayPal's privacy policy.
If you pay directly by card on Folksy, your personal data is protected by Stripe's Privacy Policy, which you can read here.
You can read Folksy's privacy policy here.
This shop has no reviews.
If you like their work, why not help them get underway by buying from them and leaving a positive review?
All my Art Prints and Greetings cards start out from hand rendered illustrations and are then printed here in the UK onto responsibly sourced boards and packaged into biodegradable cornstarch sleeves.
We'd love to speak to you about any custom requests. From houses, wedding venues, football stadiums to custom cityscapes, we have worked on many special commissions in the past.
You have 14 days, from receipt, to notify the seller if you wish to cancel your order or exchange an item.
Please note: Unless faulty, the following types of items are non-refundable: items that are personalised, bespoke or made-to-order to your specific requirements; personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken.
If you are not happy with your order it can be returned to me for a full refund within 14 days of receipt. It must still be in the condition it was sent out. Return postage will not be returned unless the item is faulty.
Customised items are NOT eligible for refund unless a mistake has been made on my part. All customisations must be clearly noted in writing in a note to seller when order is placed. Face Masks are also not eligible for return due to hygiene reasons.
Any damaged goods can be refunded upon proof of damage being a fault of packaging (Photo or physical evidence required). If order does not arrive within 2 weeks (UK) or 4 weeks (Internationally) then it is eligible for a resend or refund- your choice!